Contact Ash & Lotus

We’re here to help.

For questions about a product, an order or a return, email info@ashlotus.com.

If you are contacting us about an order, include your order number and the email address used at checkout. For a damaged or incorrect item, photographs of the item and packaging will help us review the issue.

Common questions · Shipping information

Business information

Ash & Lotus is operated by KIRIN HERITAGE CRAFTS LLC. For company details, see our Legal Notice.