Legal notice

Website operator

Ash & Lotus is an online store operated by KIRIN HERITAGE CRAFTS LLC, a limited liability company registered in Wyoming, United States.

Website: ashlotus.com
Email: info@ashlotus.com

Registered company address

KIRIN HERITAGE CRAFTS LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States

This is the company's registered address, not a retail shop or a return warehouse. Orders are fulfilled from China through our shipping partners. Please email us before returning an item so that we can provide the correct return address and instructions.

Customer service and legal inquiries

For product questions, order support, returns, privacy requests or legal notices, contact info@ashlotus.com. For an order inquiry, include your order number. For a concern about website content, include the relevant page link and a description of the issue.

Website content

Website text, photographs, illustrations, logos and design may be protected by copyright, trademark and other rights held by KIRIN HERITAGE CRAFTS LLC, our suppliers or other rights holders. Please obtain any required permission before reusing material. Product information describes the item and selected option offered for sale; styling props are included only where the product listing expressly says so.

Store policies

Please review our Terms of Service, Privacy Policy, Shipping Policy and Refund Policy for the terms that apply to shopping with us. This legal notice does not limit any consumer rights that cannot be excluded under applicable law.